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  2. Citrix Home Lab
  3. All About Citrix Home Health
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  • Citrix Workspace App
  • Receiver

Symptoms or Error

Executing ALT+TAB keys, toggles opened applications on endpoint machine instead of Citrix Desktop session.

Solution

In general, switching between applications/windows within a Citrix Desktop Session will work without a need to alter any settings on an endpoint with the newer releases of Citrix Workspace App.
Please review the below sections for additional information:

  1. With the latest releases of Workspace App for Windows, no changes on the endpoint are required. Hitting 'Alt+Tab' on the endpoint within a windowed Citrix Desktop session.
  2. If the expected behavior of switching between applications/windows within a Citrix Desktop Session is not occurring, please follow these steps:
On the client machine set the following registry key:
Per-Machine setting:
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Key: HKEY_LOCAL_MACHINESOFTWARECitrixICA ClientEngineLockdown ProfilesAll RegionsLockdownVirtual ChannelsKeyboard
Type: REG_SZ
Name: TransparentKeyPassthrough
Value: Remote
Key : HKEY_LOCAL_MACHINESOFTWAREWOW6432NodeCitrixICA ClientEngineLockdown ProfilesAll RegionsLockdownVirtual ChannelsKeyboard
Type: REG_SZ
Name: TransparentKeyPassthrough
Value: Remote
Key: HKEY_CURRENT_USERSOFTWARECitrixICAClientEngineLockdown ProfilesAll RegionsLockdownVirtual ChannelsKeyboard
Type: REG_SZ
Name: TransparentKeyPassthrough
Value: Remote

**Note: You have to exit Citrix Workspace App / Citrix Receiver and launch it again for this change to take effect.
On macOS there are no required settings that need to be changed to allow this behavior. Hit the following keys on a Mac to switch between applications/windows within a Citrix Desktop Session:

Citrix Not Connecting From Home

  1. Hit the following keys: 'Command + Tab'.

On Linux there are no required settings that need to be changed to allow this behavior.
If the expected behavior of switching between applications/windows within a Citrix Desktop Session is not occurring, please follow these steps:

  1. Open terminal and navigate to the following location:
    • /etc/icaclient/config/All_Regions.ini
  2. Edit the .ini file with your preferred editor
    • ex. nano All_Regions.ini
  3. Find the following line within the file and update it to 'Remote' after the equal sign:
    • TransparentKeyPassthrough =Remote
  4. Exit Citrix Workspace App or Citrix Receiver and launch it again
On ChromeOS there are two ways of switching between applications/windows within a Citrix Desktop Session, see below:
  1. Go into full screen mode on your Citrix Desktop Session:
    • Proceed to switch between applications/windows using 'Alt+Tab'
  2. Within a windowed session try the following key combination to:
    • Proceed to switch between applications/windows using 'Alt+PageUp'

Problem Cause

Hotkey combination not configured to passthrough from the client workstation to the active Citrix session window.

Additional Resources

Understanding Keyboard Input To Virtual Desktops
By default, when you use a virtual desktop all key presses are directed to it (not the local computer) with the following exceptions:

  • Windows logo key+L is directed to the local computer.
  • CTRL+ALT+DELETE is directed to the local computer except in some cases if you use the Citrix Desktop Lock.
  • Key presses that activate StickyKeys, FilterKeys, and ToggleKeys (Microsoft accessibility features) are normally directed to the local computer.
  • As an accessibility feature of the Desktop Viewer, pressing CTRL+ALT+BREAK displays the Desktop Viewer toolbar buttons in a pop-up window.
  • Windows key combinations (for example, CTRL+ESC and ALT+TAB) are directed according to the settings that your help desk has selected.

Note: By default, if the Desktop Viewer is maximized, ALT+TAB switches focus between windows inside the session. If the Desktop Viewer is displayed in a window, ALT+TAB switches focus between windows outside the session.
Hotkey sequences are key combinations designed by Citrix. For example, the CTRL+F1 sequence reproduces CTRL+ALT+DELETE, and SHIFT+F2 switches applications between full-screen and windowed mode. You can use hotkey sequences with virtual desktops in many, but not all, setups. For example, they work with your hosted applications.

Disclaimer

Caution! Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it.
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Instructions

Plan your Profile Management Deployment

First stage in planning is to decide on a set of policy settings that together form a configuration that is suitable for the environment and users.
Refer Plan your deployment.

There are four ways to configure Citrix Profile Management:

  • Microsoft Active Directory Group Policy Management
  • Citrix Studio Policies
  • UPMPolicyDefaults.ini file
  • Citrix Workspace Environment Management
Note:
  • Highest priority is of GPO followed by WEM, Studio and.ini file.
  • We suggest that you configure the policy only from one place.
  • The .ini file can only influence the VDA client where the .ini is located. We recommend that you configure the common policies through GPO or Studio.
  • Profile management is not supported with REFS file system.
Please watch the below video to get the advice from expert on Citrix Profile Management deployment methods.

Citrix Home Lab


Microsoft Active Directory Group Policy Management

1. Import Citrix Profile Management admx and adml files to PolicyDefinitions from x64ProfileManagementADM_Templatesen folder in the iso
2. Open the ‘Group Policy Management', create a GPO/use existing GPO and link it to desired OU

All About Citrix Home Health

3. Edit the GPO and configure policies under Computer Configuration>Policies>Administrative Templates>Citrix>Profile Management
4. Before you configure Citrix Profile Management, you should create a user store to store the user profiles. Refer: Create the user store.

Basic policies that you should configure:

  1. Policy ‘Path to user store'. Refer: Specify the path to the user store.

  2. Enable the policy ‘Enable Profile Management' to make UPM work. Refer: To enable Profile management.

  3. Enable the policy ‘Path to log' to save the UPM log to the path you prefer, which could help better locate the issue when troubleshooting. Refer: Enable logging for Troubleshooting and CTX126723.

  4. If you want to migrate the existing profiles into Profile Management environment and preserve the personalization that have built up over many years rather than starting with a new default profile, configure the Migration of existing profiles and Local profile conflict handling policies.
    See: Migrate profiles? New profiles?

  5. Policy ‘Folder redirection' can let you redirect some folders to other places rather than stored in user profile, especially some large size folder. This could help reduce the logon-logoff time.
    See To configure folder redirection.

  6. The last but not the least, you should run ‘gpupdate /force' on VDA clients or restart the VDA clients to make the policies you made take effect on VDA client.

Please also watch the below videos to get the advice from expert for the same.
Expert Advice on Citrix Profile Management Deployment Methods
Expert Advice on How to Configure Citrix Profile Management
Expert Advice on Migrations of Existing Profiles
Expert Advice on Folder Redirection Configuration

Citrix Studio Policy

1.Open Citrix Studio and go to 'Policies' tab
2. Select Create Policy
3. Select 'Profile Management' from 'All Settings' dropdown menu
4. Configure desired settings and apply the policy as required


UPMPolicyDefaults_all.ini file

1. UPMPolicyDefaults.ini is located in C:Program FilesCitrixUser Profile Manager on every machine with Citrix Profile Management service installed.
2. Open UPMPolicyDefaults.ini using Notepad
3. Edit configuration as per requirement

Citrix Workspace Environment Management (WEM)

1. WEM is a standalone Citrix Product and to use WEM to configure Citrix Profile Management, pre configured WEM deployment is required
2. If WEM is not configured then please refer: WEM quick start quide
3. Refer: To configure Citrix Profile Management using WEM

Additional Resources

  • Install Profile Management.
  • Profile Management.
  • Plan your Profile management deployment.
  • Create the user store.
  • To specify the path to the user store.
  • CTX126723.
  • To configure folder redirection.




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